Car Sales Executive

Job Description

The Car Sales Executive is responsible for guiding customers through the complete vehicle purchasing journey, from the first enquiry to final delivery. The role focuses on understanding customer requirements, recommending suitable new or used vehicles and creating long-term customer relationships. The position requires proactive sales activity, strong product knowledge and a customer-focused approach. The executive is also expected to contribute to sales targets and customer satisfaction while representing Bilia and its vehicle brands professionally. Bilia specifically describes its car sales roles as responsible for the full sales process and for building long-term customer relationships.

Key Responsibilities:

Identify customer requirements and recommend suitable vehicles.
Manage the complete sales process from initial contact to vehicle delivery.
Conduct vehicle presentations, demonstrations and test drives.
Explain vehicle specifications, features, financing and available services.
Maintain strong and long-term customer relationships.
Follow up sales leads and prospective customers proactively.
Achieve individual and departmental sales targets.
Maintain accurate customer and sales information in relevant systems.
Coordinate vehicle preparation and delivery with internal departments.
Promote accessories, service agreements and related Bilia products.