Executive – Patient Care Admin

Job Description

Be Well Hospitals is hiring an Executive – Patient Care Admin to ensure a smooth and positive patient experience throughout the healthcare journey. The role involves managing patient registrations, admissions, discharge processes, appointment coordination, and addressing patient concerns. The executive will work closely with medical and administrative teams to maintain efficient hospital operations. The ideal candidate should possess strong organizational, communication, and customer service skills.

Key Responsibilities
Manage patient registration, admission, and discharge procedures.
Schedule appointments and coordinate consultations with doctors.
Assist patients with hospital services and required documentation.
Resolve patient queries and ensure high levels of customer satisfaction.
Coordinate with billing, nursing, and medical departments.
Maintain accurate patient records and confidential information.
Support patient feedback and grievance resolution processes.
Ensure compliance with hospital policies and quality standards.