Patient Relationship Manager

Job Description

Acharya Dental is looking for a Patient Relationship Manager to enhance patient satisfaction and strengthen long-term relationships. The role involves coordinating patient communication, addressing concerns, and ensuring a seamless treatment journey. The ideal candidate should possess outstanding interpersonal skills and a patient-focused mindset. This position contributes to patient retention, service quality, and overall clinic growth.

Key Responsibilities
Build and maintain positive relationships with patients.
Coordinate patient appointments and treatment follow-ups.
Address patient feedback, complaints, and service concerns.
Educate patients about treatment plans and available services.
Conduct patient satisfaction surveys and analyze feedback.
Coordinate loyalty and patient engagement initiatives.
Collaborate with clinical teams to improve patient experiences.
Maintain accurate patient communication records.
Promote preventive dental care programs and awareness campaigns.
Prepare patient relationship performance reports.