MICHAEL ANGELO STA. MARIA

Act as a main point of contact in the Employee Services department, addressing employee inquiries and concerns about workplace policies, procedures, and benefits. Manage payroll processing and issue contract agreements for contractual employees.  Worked with a 14-member team to handle over 500 daily inquiries and concerns about banking, HR letters, ticket rebate benefits, and leave management, ensuring compliance with service agreements for efficient and prompt responses.  Managed attendance data for over 200 contractual employees, ensuring accurate monthly salary calculations to guarantee precise payroll processing.  Developed and implemented a comprehensive process for creating, distributing, and archiving offer letters, contract agreements, and renewals for Qatar Airways' contractual workforce, enhancing efficiency and ensuring compliance with contractual operations and documentation

Responsible for providing daily operational support to the HR department, ensuring smooth and efficient administrative assistance across all HR functions.  Delivered comprehensive HR and administrative services by efficiently overseeing various tasks, including Onboarding and offboarding processes; Managing the HRIS employee database; Handling employee relations, inquiries, conflicts, and complaints; Preparing HR letters; Managing banking and salary discrepancies; Addressing supply worker timesheet discrepancies; Manpower supplier coordination; Overseeing leave management; Processing medical insurance applications and renewals; Resolving concerns about company policies. Collaborated closely with the government relations officer to ensure timely document applications and renewals, addressing immigration concerns in compliance with labor laws. Additionally, managed attendance data for payroll and facilitated performance appraisals, ensuring streamlined HR management for Qatar Aluminum’s (Qatalum) government projects

 HR Supervisor 01/2017 – 12/2019 Responsible for overseeing and coordinating various HR activities, including employee relations, performance management, training and development, and compliance with labor laws.  Recruitment Officer 12/2012 – 12/2016 Play a key role in sourcing, attracting, and hiring talented staff to join the organization. Responsible for managing the full recruitment lifecycle, from identifying staffing needs to onboarding new hires.  Executive Secretary 04/2009 – 11/2012 Provide high-level administrative support to the General Manager and ensure the smooth operation of the executive office. Responsible for managing communication, coordinating meetings, handling confidential information, and performing various administrative tasks to facilitate the efficient functioning of the office.  Receptionist 04/2007 – 03/2009 Responsible for managing the front desk activities of the organization. Welcome visitors, answer incoming calls and provide administrative support to various departments.