VARUNAN THADSANAMOORTHY

•Supervise housekeeping staff, including assigning tasks, providing training and ensuring high- quality cleaning standards are maintained throughout the hotel or facility.•Inspect rooms and common areas for cleanliness and adherence to the establishment's standards, documenting any issues and ensuring they are addressed promptly.•Manage inventory of cleaning supplies and equipments, placing orders as necessary to ensure the housekeeping team has everything needed to perform their duties effectively.•Co-ordinate with the maintenance department to report and followup on any repairs or maintenance issues found during room inspections or reported by staff. •Handle guest complaints related to housekeeping services, resolving issues in a timely and satisfactory manner to maintain high level of guest satisfaction.•Develop and implement housekeeping schedules and routine to optimize staff productivity and ensure all areas are cleaned and maintained according to schedule.

Assume the responsibility of Executive Housekeeper in his absence. Supervise housekeeping staff to keep the facility clean, organized, and neat. Plan and allocate daily workload to housekeeping staff based on guest count. Ensure that staff follow housekeeping policies and safety and sanitationstandard. Recommend cost reduction initiatives while maintaining quality andconsistency in work.  Financial forecast, budget preparation, and expense management activities. Generate reports related to expenses, labor, supplies, and other housekeepingactivities. Ensure that rooms, hallways, and other facility areas are well maintainedaccording to brand standards. Address guest complaints and inquiries in a timely and professional manner Ensure that staff use the cleaning chemicals and supplies safely according tothe standards. Assists in employee hiring, training, performance evaluation, retention and termination activities Assist in supporting waste management, recycling and other environmental safety programs Educatestaffs about company policies, procedures and operations Order and stock adequate supplies to avoid shortage and excess Process repairs and inspection orders promptly Determine specific daily work assignments for the laundry colleagues according to hoteloccupancy. Monitor the progress of the laundry personnel each day to ensure that they are working tostandards in the allotted amount of time. Coordinate linen handling such as daily sorting and inventory; clean linen distribution, solid linencollection, and storage room organization. Preparing Monthly Accrual for all consumption.

•Checking guest rooms, public area, handling guest complaints, taking day to day briefing, staffallocations .•Conducting monthly/quarterly and annual inventory for the department and ensuring that operatingpar stock of the department is duly maintained.•Making purchase requisition and coordinating with purchase to get the items on time.•Making Reports for monthly Guest supply consumption and calculating per guest night and roomnight cost.•Coordinate with different department to ensure proper communication and to maintain the qualityof services offered.•Involved in mentoring and on the job training of new joiners and fellow colleagues and other teamassociates of the department.•Proficient in planning and organizing manpower and resources for the success of day-to-dayoperations. Responsible for making daily Duty roaster of the team.•Assisting Executive housekeeper in making Annual performance review of housekeeping colleagues.•Preparing all documents in order to show in Quality Audit for the good results.•Maintaining Standard Operating Procedures, ensuring that the same is systematically followed inoperations. Responsible for developing of associates and subordinates to handle different shifts andvolume of operation.•Guest / Public Relations: Interact with guests on a regular basis to understand and implement theirrequirements and convincing them to give positive feedback in social media.

Supervise housekeeping staff while they are performing their duties Supervise laundry staff duties Stock and maintain any housekeeping supply rooms Determine and process all guest complaints Check all guest rooms are ready for arrival Check that all common areas are hazard free and ready for guests Conduct daily morning meeting with housekeeping staffs

Provided training to staff members hotel standards. Inspected guest rooms and public areas for cleanliness. Coordinated with customers to resolve all hotel policies queries. Monitored staff performance and ensured smooth and efficient operations. Ensured compliance to safety and security regulations for emergency situations. Taking an active/hands on approach with the daily cleaning tasks Completing the final check of all guest accommodation on a changeover day to ensure that theminimum standards have been met and guests are able to move in Ensuring that cleaning stock is kept at the right level through periodic ordering.