Video Streaming Operations Specialist

Job Description

The Video Streaming Operations Specialist ensures the reliable delivery of live and on-demand video streaming services across digital platforms. The role involves monitoring streaming infrastructure, resolving technical issues, and maintaining high-quality viewer experiences. The specialist collaborates with engineering, content, and broadcast teams to ensure uninterrupted service delivery. Strong troubleshooting skills and knowledge of streaming technologies are essential for success.

Key Responsibilities
Monitor live streaming services and on-demand video operations.
Identify and resolve streaming quality issues quickly.
Manage video encoding, transcoding, and content delivery workflows.
Coordinate with technical teams during live broadcasts and major events.
Monitor CDN performance and streaming analytics.
Ensure platform uptime and service reliability through proactive monitoring.
Document operational incidents and recommend preventive improvements.
Support deployment of new streaming technologies and operational enhancements.