Cargo Operations Coordinator

Job Description

The Cargo Operations Coordinator manages daily cargo handling activities to ensure the safe, timely, and efficient transportation of freight. The role coordinates with freight forwarders, warehouse teams, customs authorities, and airline departments to facilitate smooth cargo operations. Responsibilities include shipment documentation, regulatory compliance, and operational planning. The coordinator plays a vital role in maintaining service quality and customer satisfaction.

Key Responsibilities
Coordinate daily cargo acceptance, loading, and shipment schedules.
Verify cargo documentation and customs clearance requirements.
Ensure compliance with dangerous goods and cargo handling regulations.
Monitor cargo movement and provide shipment status updates.
Coordinate with warehouse, ground handling, and flight operations teams.
Resolve shipment delays and operational issues promptly.
Maintain accurate cargo records and operational reports.
Support process improvements to enhance cargo efficiency and service quality.