Supplier Fulfillment Executive

Job Description

The Supplier Fulfillment Executive ensures timely and accurate order fulfillment by coordinating with marketplace sellers and logistics partners. The role focuses on improving supplier performance, minimizing order delays, and maintaining high customer satisfaction levels. The executive monitors fulfillment metrics, resolves operational issues, and supports suppliers in following marketplace standards. Excellent communication, coordination, and problem-solving skills are essential.

Key Responsibilities
Monitor supplier order fulfillment and dispatch performance.
Coordinate with suppliers to ensure timely order processing.
Track shipment status and resolve fulfillment-related issues.
Analyze supplier performance against operational KPIs.
Assist suppliers with fulfillment process improvements.
Collaborate with logistics teams to reduce delivery delays.
Prepare daily and weekly fulfillment performance reports.
Ensure compliance with marketplace fulfillment policies and quality standards.