Head of Cabin Crew Training

Job Description

The Head of Cabin Crew Training leads the development and execution of training programs for cabin crew personnel. This role ensures compliance with aviation regulations and company standards while enhancing service excellence and safety practices. The position oversees training teams, curriculum development, and performance monitoring. The role is critical in maintaining world-class customer service and operational readiness.

Key Responsibilities
Lead and manage cabin crew training operations.
Develop training curricula aligned with regulatory requirements.
Ensure compliance with aviation safety standards.
Supervise trainers and evaluate training effectiveness.
Implement leadership and service excellence programs.
Coordinate recurrent and new-hire training activities.
Monitor crew performance and recommend improvements.
Collaborate with regulatory authorities and internal stakeholders.
Manage training budgets and resources efficiently.
Drive innovation in learning technologies and methodologies.