Associate Centre Manager

Job Description

The Associate Centre Manager supports the daily operations of Cult.fit centers while ensuring exceptional customer experiences. The role involves managing staff, maintaining operational standards, and achieving business objectives. The manager works closely with trainers, sales teams, and support staff to optimize center performance. Leadership, operational excellence, and customer focus are critical for this position.

Key Responsibilities
Oversee day-to-day center operations.
Ensure high-quality member experiences.
Monitor revenue and membership targets.
Supervise front desk and support staff.
Maintain facility cleanliness and safety standards.
Resolve customer issues and escalations.
Coordinate center events and promotional activities.
Track operational KPIs and prepare reports.
Support recruitment and staff training initiatives.
Ensure compliance with company policies and procedures.