Operations Coordinator

Job Description

Responsible for coordinating day-to-day operational activities across different hotel departments. The position helps ensure that operational tasks are completed efficiently and according to company service standards. The coordinator communicates with department teams, tracks operational requirements, and supports management with reports and administrative activities. Excellent organization, communication, multitasking, and problem-solving skills are required.

Key Responsibilities:

Coordinate daily operational activities between hotel departments.
Track operational requests, tasks, schedules, and follow-ups.
Support management in maintaining smooth hotel operations.
Coordinate with Front Office, Housekeeping, Food & Beverage, Engineering, and other teams.
Prepare operational reports, records, and administrative documents.
Monitor compliance with hotel procedures and service standards.
Assist in coordinating meetings, briefings, and operational events.
Follow up on maintenance, supply, staffing, and service-related requirements.
Identify operational issues and escalate them to appropriate managers.
Support implementation of process improvements.
Maintain effective communication between management and operational teams.