Information Technology Administrator

Job Description

Core Responsibilities

• Monitor, maintain, and optimize company networks and servers to ensure reliable operation and minimal downtime
• Install, upgrade, and configure hardware and software to meet organizational needs
• Implement, enforce, and regularly update robust security protocols to protect against cyber threats and data breaches
• Conduct regular security audits and ensure compliance with company security policies
• Manage user accounts, permissions, and access controls, including onboarding and offboarding employees to safeguard data
• Troubleshoot and resolve IT-related issues for staff, providing technical support and guidance
• Perform regular data backups, develop and test data recovery procedures, and ensure data integrity
• Configure, monitor, and secure cloud networks, including virtual networks, firewalls, and network access controls
• Document IT processes, maintain accurate records, and generate usage statistics and reports
• Evaluate and recommend improvements for IT systems, tools, and policies
• Supervise and mentor IT team members, manage ticket queues, and determine departmental priorities
• Stay updated on emerging technologies, best practices, and cybersecurity trends to enhance system efficiency

Key Skills and Requirements

• Bachelor’s degree in computer science, IT, Information Systems, or related field
• Professional certifications (e.g., Microsoft, Cisco,) preferred
• Minimum 3 years of experience in IT administration or similar roles
• Strong technical knowledge of IT systems, networks, and security best practices
• Excellent problem-solving, organizational, and communication skills