Admission / Discharge Officer

Job Description

The Admission / Discharge Officer manages administrative processes related to patient admission, registration, transfer, and discharge.
The role ensures that patient information, documentation, billing coordination, and discharge procedures are completed accurately and efficiently.
The officer serves as an important communication point between patients, families, clinical departments, insurance teams, and hospital administration.
The position requires strong organizational skills, attention to detail, confidentiality, and a patient-focused approach to administrative services.

Key Responsibilities:

Process patient admissions, registrations, transfers, and discharge documentation.
Verify patient identification, demographic information, insurance details, and required documents.
Coordinate with clinical departments to arrange appropriate patient admission and bed allocation.
Explain admission and discharge procedures, hospital policies, and required documentation to patients and families.
Coordinate with billing and insurance departments regarding authorization and settlement requirements.
Prepare and verify discharge documents, summaries, forms, and related administrative records.
Maintain accurate and confidential patient information in hospital information systems.
Coordinate patient transfers between departments and ensure required documentation is completed.
Respond professionally to patient and family inquiries regarding admission and discharge processes.
Identify missing information or administrative issues and coordinate with relevant departments for resolution.