E-commerce Marketplace Account Manager

Job Description

The E-commerce Marketplace Account Manager is responsible for managing relationships with marketplace sellers and brand partners. This role helps vendors improve sales performance, optimize product visibility, and ensure compliance with marketplace policies. The manager analyzes sales trends, identifies business growth opportunities, and supports strategic initiatives. Success requires excellent communication, analytical thinking, and strong account management skills.

Key Responsibilities:
Manage a portfolio of marketplace sellers and business partners.
Develop strategies to increase vendor sales and platform performance.
Monitor account health and seller performance metrics.
Provide guidance on product listings, promotions, and pricing.
Resolve seller operational and account-related issues promptly.
Analyze marketplace data to identify growth opportunities.
Coordinate with marketing and catalog teams on promotional campaigns.
Ensure vendor compliance with company policies and service standards.
Prepare regular business performance reports for stakeholders.
Build long-term relationships with strategic marketplace partners.