Patient Care Coordinator

Job Description

CIMS Hospital is seeking a Patient Care Coordinator to ensure a seamless and positive healthcare experience for patients throughout their treatment journey. The role involves coordinating appointments, assisting patients with hospital processes, and facilitating communication between patients and medical teams. The ideal candidate should possess excellent interpersonal skills, empathy, and strong organizational abilities. This position plays a key role in enhancing patient satisfaction and service quality.

Key Responsibilities
Coordinate patient appointments, admissions, and discharge procedures.
Assist patients with registration and healthcare documentation.
Provide timely updates regarding treatment schedules and hospital services.
Coordinate communication between patients, doctors, and nursing staff.
Address patient concerns and resolve service-related issues promptly.
Maintain accurate patient records and appointment schedules.
Support patient satisfaction initiatives and quality improvement programs.
Ensure compliance with hospital policies, confidentiality, and patient service standards.