Fulfillment Center Hub Lead

Job Description

The Fulfillment Center Hub Lead is responsible for managing daily warehouse operations, ensuring efficient order processing, inventory accuracy, and timely dispatch of customer orders. The role supervises warehouse staff, monitors productivity, and implements operational improvements to enhance fulfillment performance. The Hub Lead works closely with logistics and customer service teams to maintain service quality. This position requires strong organizational, leadership, and warehouse management skills.

Key Responsibilities
Supervise daily fulfillment center operations and warehouse activities.
Ensure accurate order picking, packing, and dispatch processes.
Monitor inventory accuracy through regular stock audits and cycle counts.
Lead warehouse staff and allocate daily operational responsibilities.
Coordinate with logistics teams for timely shipment deliveries.
Track warehouse KPIs and implement process improvement initiatives.
Ensure compliance with workplace safety and operational guidelines.
Resolve operational issues to maintain smooth fulfillment performance.