Relationship Manager

Job Description

The Relationship Manager at Bank Muscat is responsible for building and maintaining strong relationships with retail, corporate, or high-net-worth customers. The role focuses on understanding customer financial needs, providing suitable banking solutions, and achieving business growth through cross-selling financial products. The Relationship Manager ensures exceptional customer service while maintaining compliance with banking regulations and internal policies. This position requires excellent communication, sales, and relationship management skills.

Key Responsibilities
Build and maintain long-term relationships with customers.
Promote banking products including loans, deposits, insurance, and investment solutions.
Identify new business opportunities to expand the customer portfolio.
Achieve monthly and annual sales targets.
Conduct regular customer meetings to understand financial requirements.
Ensure compliance with banking regulations and KYC requirements.
Coordinate with internal departments for timely customer service.
Prepare customer reports and monitor account performance.