SHABANA CHAND PASHA

Independently processed monthly payroll for 200+ employees, maintaining 100% accuracy, confidentiality, and alignment with UAE Labour Law and MOHRE guidelines. Played a key role in implementing a new payroll software system-cutting payroll cycle time by 20% and increasing audit readiness. Managed HRMS data, employee files, and payroll documentation with precision and policy compliance. Tracked and maintained employee leave balances (annual, sick) in accordance with company policies, and ensured timely updates in HRIS. Assisted the HR Manager in performance management cycles, including appraisal tracking, KPI documentation, and review facilitation. Participated in end-to-end recruitment processes: job postings, screening, interviews, and onboarding formalities. Drafted and updated internal HR policies, employee handbooks, and procedural documents in coordination with management. Supported employee relations, resolving day-to-day grievances and escalating complex issues to the HR Manager as required. Coordinated with department heads to support manpower planning, internal transfers, and resource reallocation. Delivered HR reports and payroll summaries to finance and management; supported external audits with complete payroll records. Assisted in designing and executing employee engagement activities and retention programs. Led employee orientation sessions to ensure smooth cultural integration and compliance with company policies. Monitored and applied changes to UAE labour regulations, advising the HR Manager and team on necessary adjustments. Collaborated with HR team to implement onboarding procedures that ensured new employees were set up accurately in the payroll system. Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times. Monitored and handled employee claims involving performance-based and harassment incidents. Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions. Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment. Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture. Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies. Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes. Instructed senior leaders on appropriate employee corrective steps. Safeguarded confidentiality of sensitive employee information through strict adherence to privacy protocols and data security measures.