Fleet Dispatch Controller

Job Description

The Fleet Dispatch Controller manages the dispatch and coordination of delivery vehicles to ensure efficient last-mile operations. The role monitors driver assignments, delivery schedules, and operational performance while responding quickly to transportation challenges. The controller works closely with warehouse and logistics teams to maintain delivery timelines. Strong decision-making and communication skills are essential in this fast-paced environment.

Key Responsibilities:
Coordinate daily dispatch of delivery vehicles and drivers.
Monitor real-time delivery operations and fleet movement.
Assign delivery routes based on operational priorities.
Communicate with drivers regarding schedules and delivery updates.
Resolve dispatch-related issues and transportation delays.
Track fleet utilization and operational efficiency.
Maintain accurate dispatch records and delivery documentation.
Coordinate with warehouse teams for order readiness.
Ensure compliance with transportation safety regulations.
Generate operational reports and recommend improvements.