EXL Service
Process Specialist – Commercial Risk Underwriting Support assists
Job Description
The Process Specialist – Commercial Risk Underwriting Support assists underwriting teams by providing operational and administrative support throughout the insurance policy lifecycle. The role involves reviewing commercial insurance documentation, validating policy information, and ensuring underwriting processes are completed accurately and efficiently. The specialist works closely with underwriters, brokers, and internal teams to improve turnaround times and maintain service quality. Strong attention to detail and knowledge of insurance operations are essential for success in this position.
Key Responsibilities:
Review commercial insurance applications and supporting documentation for completeness and accuracy.
Perform policy setup, endorsements, renewals, cancellations, and documentation updates.
Support underwriters with risk assessment information and administrative activities.
Maintain accurate records within underwriting and policy management systems.
Communicate with brokers, clients, and internal teams to resolve documentation discrepancies.
Ensure compliance with underwriting guidelines, regulatory standards, and company policies.
Monitor workflow queues and prioritize tasks to meet turnaround time requirements.
Prepare underwriting reports and contribute to continuous process improvement initiatives.
