Quality Control Auditor

Job Description

Exela Technologies India is looking for a Quality Control Auditor to ensure operational excellence by monitoring process quality and compliance. The successful candidate will review completed transactions, identify process deviations, conduct audits, and recommend corrective actions. Strong analytical skills, attention to detail, and knowledge of quality standards are essential. The role contributes significantly to improving customer satisfaction and operational efficiency.

Key Responsibilities
Conduct regular quality audits of operational processes.
Evaluate transactions based on predefined quality parameters.
Identify errors and recommend corrective actions.
Prepare detailed audit reports and quality scorecards.
Monitor compliance with client-specific quality standards.
Provide constructive feedback and coaching to operations teams.
Analyze quality trends and recommend process improvements.
Participate in calibration sessions with internal teams.
Maintain audit documentation and quality records.
Support continuous quality improvement initiatives.