Retail Operations Manager

Job Description

The Retail Operations Manager is responsible for overseeing store operations, ensuring excellent customer experiences, and driving sales performance across retail locations. The role focuses on operational efficiency, compliance, and team development while maintaining brand standards. The manager works closely with store leadership to implement business strategies and improve operational effectiveness. This position supports Al-Futtaim’s commitment to delivering world-class retail experiences.

Key Responsibilities
Manage day-to-day retail operations across assigned stores.
Drive sales growth and achieve business targets.
Ensure compliance with company policies and brand standards.
Monitor store performance and operational KPIs.
Lead and develop store management teams.
Improve customer service and shopping experiences.
Manage inventory control and stock optimization.
Implement operational improvement initiatives.
Coordinate promotional campaigns and store activities.
Prepare operational reports and performance review