SINI ELIZABETH JOSEPH

 Address and resolve any clinical issues and concerns that arise.  Ensure compliance with healthcare regulations, standards and protocols  Managing clinic budget, billing and inventory.  Proficiency in administrative tasks  Managing facility operations  Developing, analyzing, and updating the company's salary budget, personal policies and procedures.  Supervise customer care and solving customer complaints  Overseeing recruitment efforts for all personnel, including writing and placing job ads  Daily follow up customer care,reception,nurses and Doctors  Maintaining accurate and confidential records of staff performance and patient care.  Manage day to day operations of the clinic, including scheduling and oversight of clinic staff to ensure optimal productivity.  Managing Clinical data and reporting to CEO about the status by every week.  Obtaining Insurance pre approvals, claim submission and resubmissions  Implementing any updates in healthcare standards under DHA.

 Maintain front-office operations in accordance with Company objectives in order to streamline the flow and improve service.  Accounts for patients were created, maintained, coded, and charged.  Verifying the identity documents of insured patients, such as their Health Insurance card/Iqama/Baladiya Medical, for their health claims.  Iqama medical patients' documentation  Supervise and maintain daily administrative operations to support a cohesive and efficient office function.  To effectively meet the needs of clients, communicate with physicians and their staff, medical report staff, providers, and clients.  Resolve issues with clients and providers as soon as possible, with meticulous documentation to ensure an accurate record of the incident.  Prepare end-of-month activity reports and quality review reports. Routine office assignments

Routine office assignments  Finance was arranged, and required documents were reviewed to determine approval/rejection.  Daily sales were tracked, and activity and productivity reports were generated.  Customer information was verified, including income and signature. Helped sales staff determine available financing options.  Charge-backs were kept to a manageable level without sacrificing quality.  Handled vehicle demonstrations and made test drive arrangements.  Assist the sales team in completing customer transactions. Team.

 Existing policy servicing in assigned locations/partner branches Follow up with clients on missing documentation, data, and payments.  Coordination with clients for all deliverables and pending areas, such as premium summaries, pending documents, awaiting premium, COI issuance, and so on.  All client deliverables are delivered on time (Premium Summaries, Data Dump, Policy contract, Letters etc  Visiting clients for service resolution coordination and timely collection of all claim-related documents, as well as filing claims with HO  Claims tracking and coordination between Client and Claims Mitra  Checking for premium accuracy and coordinating conversion data with clients and HO coordination with regard to clarifications raised

Visitors, clients, and job candidates should all be accommodated. Run the phone switchboard and direct potential customers to the appropriate departments.  Control how conference call numbers are distributed.  Coordination of conference room reservations and appointments Record, file, and track all incoming and outgoing courier and mail.  Manage all aspects of reception/office appearance and utilities.  Maintain a supplier and service provider database.  Purchase office furniture and supplies, as well as keep an inventory of office stationery.  Prepare expense claims for UK staff, obtaining appropriate approval as needed, and submitting to the Finance Department in a timely manner.  Prepare monthly petty cash records and cash counts, and send information to the Finance Department by the end of the month.  Assist with administrative tasks and provide research and administrative support to all departments and individuals, where necessary  Ad hoc duties as required and directed by your line manager