SANDHYA MARY JOHN

 Process, monitor coming transactions of Payment/Collection and related reports completed as schedule time and complied with Premium Collection’sprocedures.  Update and improve procedures, guidelines, documentations for fully control, customer service and productivity improvement.  Update and enhance the system to improve the daily work.  Train new staff, plan training schedule for key staff development.  Team management.  Interaction with all operational departments and assistance in solving guest complaints, assisting with developing operational processes and assist each and every section to ensure smooth operation of the department.  Completes timely filing of reports, like service, collection and age wise report. Researches customer payment history for credit reviews as needed.

 E-Filing of KVAT Dealers.  C-Form Generation.  Maintaining Cash Ledger and Cashier role.  Supporting team member of preparation & Finalization of books of Accounts.

 Facilitate patient access to appropriate medical and specialty providers.  Cultivate and support primary care and specialty provider co- management with timely.  Communication, inquiry, follow-up, and integration of informationinto the care plan regarding transitions-in-care and referrals .  Explains hospital regulations, such as visiting hours, payment of accounts, charges, etc.  Assist in registering patients or admitting patients when needed