Royson Albuquerque

▪ Greeted and directed customers. ▪ Maintained detailed records of spare parts inventory, tracking quantities and monitoring the availability of new shipments in the store. ▪ Maintained store cleanliness and organized products attractively while ensuring shelves and racks remained consistently fully stocked. ▪ Engaged in direct customer interactions, including cold/hot calls. ▪ Provided customers with product knowledge, conducting price and feature comparisons to assist them in finding the best option.

▪ Handled customer calls. ▪ Provided assistance to customers regarding product inquiries, troubleshooting, and technical support. ▪ Handled customer complaints promptly and resolved them effectively. ▪ Offered guidance to customers on product features, operation, and maintenance. ▪ Processed orders, returns, exchanges, and refunds accurately and promptly. ▪ Coordinated with other departments such as sales, technical support to address customer needs effectively.

• Attended daily briefings to receive instructions and updates on restaurant operations. • Completed daily assigned task such as taking and delivering customer orders, setting up tables, organizing and maintaining cleanliness in the dining area. • Welcomed and engaged with guests, fostering a hospitable atmosphere. • Collaborated with kitchen and bar staff, ensured seamless coordination and timely delivery of orders. • Handled guest inquiries, requests and feedbacks. • Maintained knowledge of menu items, specials and promotions to assist guests in making choices. • Ensured hygienic food safety protocols through proper preparation, handling and storage. • Handled cashiering duties with efficiency.