NIVEDH VINESH
About Candidate
I am a recent graduate, looking to leverage my Bachelors in Business Administration to create value and positively contribute to the company through an exiting opportunity. I have had previous experience in customer service and document control but would like to explore other areas of the business. I am confident, self-motivated and have the willingness to learn and grow to support my career goals. I have great interest and fully confident in working as Marketing/Sales /Admin/HR and any Managerial roles.
Education
Experiences
• Respond customer queries via phone, email or in person in a timely and professional manner. • Maintain accurate and detailed records of customer interactions, transactions, and feedback. • Suggest improvements to customer service processes and participate in training to enhance skills. • Investigate and resolve customer complaints, issues or disputes by identifying solutions that meet customer needs while adhering to company policies. • Establish document control procedures for document naming, version control and retention. • Monitor and audit document access to maintain data security.
Skills
Energetic and Well disciplined
Communication
Adaptability
Self-motivated
Customer Relations
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