MUHAMMAD RAHAT

 Making payments to Suppliers online and Cash  Manage transactions with customers using cash registers  Scan goods and ensure pricing is accurate  Collect payments whether in cash or credit  Issue receipts, refunds, change or tickets  Resolve customer complaints, guide them and provide relevant information  Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment  Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes  Maintain filing system, contact database, employee list, and inventory  Accurate record keeping  Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations  Issue receipts, refunds, change or tickets  Resolve customer complaints, guide them and provide relevant information  Create and maintain filing systems, both electronic and physical  Ensure client records are up to date  Proactive approach to problem-solving and process improvement

 Create spreadsheets with large numbers of figures without mistakes  Verify data by comparing it to source documents  Update existing data  Retrieve data from the database or electronic files as requested  Perform regular backups to ensure data preservation  Fast typing skills; Knowledge of touch typing system is strongly preferred  Great attention to detail  Maintained confidential records and files Created documents, Excel spreadsheets and brochures  Made purchases, preparing invoices and keeping track of overdue accounts  Data enter invoices for payment. BEST GATEWAYZ TOURISM DUBAI, U.A.E. (Nov 2021 To Jan 2024) ADMINISTRATIVE ASSISTANT / ACCOUNTS PAYABLE CASHIER  Making payments to Suppliers online and Cash  Manage transactions with customers using cash registers  Scan goods and ensure pricing is accurate  Collect payments whether in cash or credit  Issue receipts, refunds, change or tickets  Resolve customer complaints, guide them and provide relevant information  Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment  Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes  Maintain filing system, contact database, employee list, and inventory  Accurate record keeping  Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations  Issue receipts, refunds, change or tickets  Resolve customer complaints, guide them and provide relevant information  Create and maintain filing systems, both electronic and physical  Ensure client records are up to date  Proactive approach to problem-solving and process improvement  Problem solving, or critical thinking skills, are important for any administrative position. These are often the people that staff and clients come to with questions or problems. Administrators must be able to hear a variety of problems, and solve them using critical thinking.  Health services administrators need technical abilities that range from software and typing skills. They may need to have an understanding of coding and billing software, electronic records systems,

 Receive and verify invoices and requisitions for goods and services.  Coordinates all kind of outdoor work administration.  Comply with all applicable company directives, policies, and procedures.  Data enter invoices for payment.  Update databases and other reporting tools to maintain visibility status.  Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.  Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.  Recording office expenditure and managing the budget;  Carrying out staff appraisals, managing performance and disciplining staff.  Maintain listing of accounts payable  Maintain updated vendor file and file numbers  Computing skills including the ability to operate computerized accounting spreadsheet and word processing programs  Maintained confidential records and files Created documents, Excel spreadsheets and brochures  Managed internal and external correspondence and emails  Provided customer service and handled customer queries  Remitted cheques and cash to the bank  Made purchases, preparing invoices and keeping track of overdue accounts  Maintained confidential documents and records

 Prepare Inventory & Reconciliation report related to depart.  Making daily basis report in excel.  Maintain reports in oracle EBS software daily basis.  Compose all the documents for office proceedings monthly basis.  Oversee all aspects of general office coordination.  File and retrieve organizational documents, records and reports.  Training to new software users.  Create and modify documents such as invoices, reports, memos, letters using word processing, spreadsheet, other presentation software such as Microsoft Office, or other programs.  Answer telephones and transfer to appropriate staff member.  Prepare agendas and make arrangements for committee, Board or other meetings.  Perform audit of monthly basis related to depart.  Deal with all courier (DHL,DEX,FEDEX,TCS,SKYNET) .  Performs all functions assigned, according to head office instructions.  Hardware & software installation if needed in office.  Making rebate documents.