MERWIN SALDANA

• Led an administration team of 17 employees by supervising their daily work, providing guidance & support. • Supervised administrative functions by ensuring upkeep of office premises, equipment, assets while also ensuring availability of daily office consumables. • Handled office facilities spanning 20,000 sqft by proper Plan & Schedule of necessary maintenance activities of the facility to provide a conducive work environment for all the office employees & clients. • Frequently visited labor accommodation to understand & resolve health & safety concerns of the employees living in the accommodation. • Managed 7 in-house vehicles for daily office operations. • Executed Lease & Licenses renewals of all RTS offices, Labor accommodations & warehouses. • Prepared and monitored the administrative budget, ensuring that expenditures are within budgetary constraints. • Coordinated purchase of new assets for the office and ensured that the asset inventory is updated & well maintained. • Orchestrated high value fit out projects & modification works of the office.

• Piloted an admin team of 24 employees by supervising their daily work, providing guidance & support. • Ensured that the client governments of VFS global & VIP clients felt welcomed & accommodated during their visit while fulfilling their requirements on time. • Managed a fleet of 21 vehicles used for daily operations while ensuring their timely renewals of lease, permits & periodic maintenance. • Maintained office facilities spanning 42,000 sqft. by proper Plan & Schedule of necessary maintenance activities of the facility in order to provide a conducive work environment for all the customers, Clients & office employees. • Handled a fleet of 21 vehicles used for daily operations while ensuring their timely renewals of lease, permits & periodic maintenance. • Sourced new commercial properties & residential spaces for company operations and staff accommodation, including space planning, rental negotiation, and market study. • Handled Lease & Licenses renewals of all VFS Global offices & accommodations. • Ensured compliances to ISO audits & certification, embassy audits, authority audits & external audits. • Maintained cordial relationships with building management, multiple vendors and suppliers while also ensuring timely payments for the products & services availed. • Supervised high value fit out projects & modification works

• Managed administrative functions by ensuring upkeep of office premises, equipment, assets while also ensuring availability of daily office consumables. • Maintained store facilities spanning 15,000 sqft by Planning & Scheduling necessary maintenance activities of the facility in order to provide a conducive store environment for all the customers, & staff. • Prepared Purchase orders & GRN in SAP for Material movements from Warehouse to Stores & also update system inventory. • Arranged periodic stock counts in order to track & monitor the inventory in an effective way. • Handled daily Cash reconciliation & generating sales reports and posting data in SAP. • Trained the sales staff with new process & system introduced by the company. • Resolved customer complaints related to promotions, credit card issues & pricing.

• Managed the store operations for the premise area of 6,500 sqft by ensuring maintenance issues are sorted out through timely escalation to concerned team. • Addressed & resolved customer queries & complaints. • Handled corporate clients by regular follow-up for new requirements to boost the sales. • Prepared Purchase orders & GRN in SAP for Material movements from Warehouse to Store & also update system inventory. • Organized & Controlled inventory of the store by arranging periodic stock counts, rectifying negative stocks in the system, scrapping damaged & expired products. • Led & supervised a team of 24 employees through daily inspection of the tasks, providing regular training, preparing weekly rosters & proper track of attendance. • Maintained up to date records of licenses, permissions & other compliances to follow all audit procedures.