M. A MOHAMED SHIMAS
About Candidate
I am professional data entry clerk & customer service representative with 5+ years of experience with effective skills, seeking utilize my knowledge & skills that i gained through my education & experience in all possible ways to produce a positive result for the organization.
Education
Experiences
• Managed branch mail department documents and ensure timely delivery to relevant internal dept & branches across UAE • Handled all sensitive/confidential documents related to bank & customers of 87 branches across UAE • Managed & maintained the records of all details incoming & outgoing consignments. • Arranged & submit daily consignment report to management. • Handled all the queries related to the mail department & branches. • Managed deliveries of staff documents across UAE branches (ID, Insurance cards) • Managed courier routes to maintain a smooth flow of the documents. • Handled customer complaints & report all escalation to management. • Planned routes and tasks for courier team • Scheduled team meetings with management when required
• Handled customer inquiries & requirements. • Managed retail & bulk purchase orders • Achieved monthly sales target • Responsible to increase the customer base to increase sales • Promoted new products to customer
Skills
Problem Solving
Time Management
Oral & written communication
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