Lina Hamzeh

Plan and organize engaging art activities for kids Supervise and support children during sessions Coordinate schedules and manage materials Ensure a safe, fun, and creative environment

Lead and manage the customer support team Develop strategies to enhance client satisfaction Resolve escalated inquiries and issues Oversee communication between students, parents, and staff

Handle inbound and outbound customer calls Assist clients with billing, service, and technical inquiries Resolve issues efficiently to ensure satisfaction Update records and escalate complex cases as needed

Greet and assist clients upon arrival Schedule appointments and manage bookings Answer client inquiries by phone and email Maintain a tidy and welcoming reception area

 Provide guidance to students and parents on school policies and resources.  Assist families with enrollment, scheduling, and documentation needs.  Address concerns and resolve issues to support student success.  Maintain open, supportive communication between the school and families