Sale Officer /Customer service

FAITH HERMON

Dubai
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About Candidate

Am a reliable and trustworthy individual able to work on own initiative or as a valuable team player. I am dependable and flexible with a can-do attitude, quick to learn new skills and disciplines. An expert in turning customers, winning over customers in face meetings and growing sales revenue within an assigned territory. I have a stable work history and successful track record.

Education

D
Diploma in Interior design
University of Nairobi

Experiences

S
Sales Officer 2024-12-01 - 2024-12-11
BED BAGS AND BEYOND L.L.C ,THE BAG HOUSE DUBAI MALL

• Build and maintain strong relationships with clients to ensure customer satisfaction and retention. • Meet or exceed sales targets set by the company. • Develop a deep understanding of the company's products or services to effectively communicate their features and benefits to clients. • Conduct market research and analysis to identify trends, opportunities, and potential areas for growth.

S
Sales Assistant 2022-05-11 - 2023-05-11
SNOW PRO SKI MAJID AL FUTTAIM , DUBAI

•Developing and implementing sales strategies and plans to meet sales targets and goals.•Identifying and targeting potential customers or leads, which can involve cold calling,networking, and other methods to generate new business opportunities.•Creating and delivering compelling sales presentations to potential clients.•Demonstrating how a product or service can meet the customer's needs and addressingtheir objections or concerns.

C
Customer service 2016-08-11 - 2022-04-11
SKI DUBAI BR OF MAJID AL FUTTAIM LLC, DUBAI

•Providing support, help and direction to the guest who comes to use the facility and ourservices while explaining to them our available•Ensure that all telephone calls are answered within 15 seconds time frame.•Dealing with guests while on duty and during off duty sometimes

S
Sales Assistant & Cashier 2015-04-11 - 2016-06-11
APPAREL LLC, DUBAI, U.A.E

•Offer friendly service to customers by responding to their needs and questionsensuring a memorable experience.•Maintain the merchandise and usual presentation standards throughout the store.•Assist with the daily operational functions of the department•Collect payments whether in cash or credit

F
Front Desk assistance 2013-03-11 - 2014-10-11
LUX INTERNATIONAL LTD, KENYA

•Tracking and following up all customers request in a timely manner.•Maintaining documentation of customer’s inquiries and response.•Provide administrative and management support as required.•Answer inquiries of general nature by telephone and in person.

Skills

Excellent communicator and relationship building skills
90%
Prospecting and Lead Generation
90%
Product Knowledge
90%

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