EMILY AWUOR SINO

 Greet guests as they arrive, providing a warm and welcoming atmosphere.  Address guest inquiries and concerns promptly and professionally to ensure guest satisfaction.  Provided attentive and personalized service to guests in a fastpaced restaurant environment.  Memorized menu items and made recommendations based on guest preferences.  Manage reservations and seating arrangements to ensure efficient table turnover.  Effectively communicate specials, promotions, and menu items to guests.  Take orders accurately and promptly enter them into the POS system.  Handled cash and credit card transactions accurately and efficiently.

 Supervising activities and enforcing safety rules.  Informing residents and guests of Rules and regulations as needed.  Collecting tickets and fees.  Supervising and allocating daily duties to staff.  Cleaning and maintenance.  Inspecting equipment to ensure proper functioning.  Monitoring the queues, delivering Theme narrations and providing attraction information.

 Assisting over 100 customers daily with flight booking, cancellation and providing information on fares and discount.  Collect and analyze customer feedback to identify area of service improvement.  Handle baggage related issues  Ensuring compliance with aviation Rules and regulations.

Keeping records and inventory of the damaged stock.  Conducting Quality checks (QC) of stock with issue as requested.  Receiving stocks from the warehouse and displaying in an attractive manner.  Promote the sales of goods in store and online.  Demonstrate and offer information for various brands and services.