BILLING AND COLLECTIONS SPECIALIST

AREEF ABDUL RAHMAN

Dubai - UAE
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About Candidate

Dedicated and detail-oriented professional with over nine years of experience at Aqaar Properties, specializing in billing for the Tabreed system and leasing operations. Proficient in using well-known CRM systems and Microsoft Office applications. Recognized for strong analytical skills, accuracy, and ability to manage complex billing processes and leasing tasks efficiently.

Education

B
Bachelor of Sociology 2009
University Of Calicut

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Experiences

B
Billing Specialist (Tabreed System) 2012-10-01 - 2021-08-01
AQAAR - Ajman Properties Corporation - Ajman

Managed and maintained accurate billing records for the Tabreed system, ensuring timely and accurate invoicing for clients. Took cooling readings and generated bills by posting to the CRM system, ensuring data accuracy and completeness. Analyzed billing data to identify discrepancies and resolved billing issues promptly to maintain customer satisfaction. Coordinated with the finance department to reconcile billing statements and ensure alignment with financial reports. Implemented and monitored automated billing processes to improve efficiency and reduce errors. Prepared move-out and move-in processes and issued clearance certificates for Tabreed services. Provided detailed billing reports and analysis to management for informed decision-making.

A
Administrator 2021-09-01 - 2024-04-01
Markaz Nasar Bin Obaid Institute - Ajman

Coordinated daily administrative operations, ensuring smooth workflow and efficient office management. Managed scheduling and coordination of meetings, appointments, and events for staff and management. Supported the HR department in onboarding new employees, maintaining employee records, and processing payroll. Assisted in budget preparation and monitored expenses to ensure adherence to financial guidelines.

C
Collection Officer 2024-09-01 - 2025-01-01
United Gas Co. LLC - Sharjah

Collected and reconciled payments, ensuring timely settlements. Maintained accurate transaction records and resolved client payment issues. Collaborated with the sales team to address pending invoices.

Skills

Customer Service
90%
Leadership
95%
Time Management
92%
Effective Communication
90%

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