Agnes Dizon

oTo ensure proper handling of cash and cheque oProcess all kinds of frontline transactions (remittance, foreign exchange trading, salary deposits, account opening and disbursal, bill payments, etc) oRisk profiling of each and every customer for possible AML issues and fraud oEnsure proper compliance with Anti money laundering rules, policies and procedures of the company at all times (with Anti Money Laundering Certification) oCollecting all supporting documents for the transactions conducted and arrange for keeping them on files as per the uniform filing system and AML policies of the company. oPromote and cross sell new products and service introduced by the company. oAccepting telephone calls and email inquiries and follow ups. oProvide administrative and other support services. oPerform compliance duties in absence of the officer.

oResponsible for verification of membership status to ensure applicants are eligible for housing loan oEntertain inquiries and over-the-counter counseling oProvide seminar for housing loan applicants oReceives and process housing loan documents oHandles telephone and email inquiries oPrepare confidential and sensitive documents. oMaintain hard copy and electronic filing system.

oCalling borrowers for market validation oConducting credit and background investigation to ensure eligibility of loan applicants oPreparing credit investigation reports oProviding general administrative and clerical support including mailing, scanning, faxing and copying to management