Operations Coordinator

Job Description

The Operations Coordinator supports the smooth and efficient execution of daily resort operations and guest services. The position coordinates activities between multiple departments to ensure services are delivered on time and according to Club Med standards. The coordinator monitors operational requirements, schedules, resources, and service issues while supporting management in resolving day-to-day challenges. Excellent organization, communication, and problem-solving skills are required to maintain operational efficiency.

Key Responsibilities:

Coordinate daily operational activities across relevant resort departments.
Monitor schedules, staffing requirements, resources, and service arrangements.
Coordinate communication between guest services, housekeeping, food & beverage, and activity teams.
Track operational issues and ensure timely resolution.
Support managers with daily reports, records, and administrative activities.
Ensure operational procedures and service standards are followed.
Assist in coordinating guest activities, events, and special arrangements.
Monitor supplies, equipment, and other operational requirements.
Communicate operational updates and changes to relevant team members.
Identify opportunities to improve efficiency, service quality, and guest satisfaction.