Operations Supervisor

Job Description

Majha Business Services is hiring an Operations Supervisor to oversee daily operational activities, manage team performance, and ensure efficient workflow execution. The role involves supervising staff, improving operational efficiency, monitoring KPIs, and maintaining service quality standards. The ideal candidate should possess strong leadership, planning, and decision-making skills. This position offers an excellent opportunity to contribute to continuous process improvement and operational excellence.

Key Responsibilities
Supervise daily operational activities and team performance.
Allocate work assignments and monitor task completion.
Ensure operational processes comply with company standards.
Track productivity, quality, and performance metrics.
Train, mentor, and support team members.
Resolve operational issues and escalate critical concerns when necessary.
Prepare daily, weekly, and monthly operational reports.
Identify opportunities for process improvements and cost optimization.