Technical Services Engineer (Lubricants)

Job Description

Phoenix Petroleum is seeking a Technical Services Engineer (Lubricants) to provide technical support for lubricant products across commercial and industrial customers. The role focuses on product recommendations, performance analysis, customer training, and troubleshooting lubrication-related issues. The successful candidate will collaborate with sales and product development teams to deliver technical excellence and customer satisfaction. This position requires strong engineering knowledge and excellent communication skills.

Key Responsibilities
Provide technical support for lubricant products and applications.
Conduct lubricant performance evaluations and oil analysis.
Recommend suitable lubrication solutions for customer equipment.
Deliver technical presentations and customer training sessions.
Assist the sales team with technical product demonstrations.
Investigate customer complaints and recommend effective solutions.
Prepare technical documentation, reports, and product specifications.
Stay updated on lubricant technologies, industry standards, and market trends.