Ground Operations Officer

Job Description

The Ground Operations Officer coordinates aircraft ground handling activities to ensure safe, efficient, and on-time flight departures and arrivals. The role works closely with airport authorities, ground handling agencies, flight crews, and customer service teams to maintain operational excellence. The officer monitors turnaround activities while ensuring compliance with aviation safety procedures. Strong coordination, communication, and problem-solving skills are essential for this position.

Key Responsibilities
Coordinate aircraft turnaround activities for timely departures and arrivals.
Monitor baggage handling, aircraft servicing, and passenger boarding operations.
Liaise with airport authorities, ground handling agents, and flight crews.
Ensure compliance with aviation safety procedures and operational standards.
Monitor flight schedules and resolve operational disruptions promptly.
Prepare operational reports and maintain accurate documentation.
Coordinate fueling, catering, cleaning, and aircraft servicing activities.
Support irregular operations, flight delays, and emergency response procedures.
Ensure operational readiness of ground support equipment and resources.
Participate in operational audits and continuous process improvement initiatives.