Chalhoub Group
Store Manager
Job Description
The Store Manager is responsible for overseeing all store operations, driving sales performance, and ensuring exceptional customer service standards. This role leads a team of department managers and store associates while managing inventory, budgets, and operational efficiency. The Store Manager develops sales strategies, monitors KPIs, and ensures compliance with company policies. Success in this role requires strong leadership, commercial awareness, and the ability to create a high-performing retail environment.
Key Responsibilities
Drive sales growth through strategic planning and execution.
Monitor store KPIs, revenue targets, and profitability.
Lead, coach, and develop store employees.
Manage inventory levels and stock replenishment.
Ensure outstanding customer service standards.
Analyze market trends and competitor activities.
Control operational costs and store budgets.
Coordinate merchandising and promotional activities.
Ensure compliance with health, safety, and company policies.
Identify and develop future leadership talent.
