Specialist, People Capability

Job Description

Job Summary

Manages and maintains the platform that delivers online learning, training, and development programs. They are responsible for ensuring the system functions smoothly, users can access and utilize the platform effectively, and the learning experience is optimized. This includes system configuration, user management, content creation, troubleshooting, and providing support.

Working with vendors and stakeholders to implement and improve learning initiatives. Uploading, organizing, and managing course materials, ensuring they are up-to-date and relevant. Identifying opportunities to enhance the learning experience and improve the efficiency of the LMS.

Key Responsibilities

• Analyze the PR tagging logic as per the target audience requirements
• Convert the tagging logic to a PR script
• Deployment of Courses
• Certification and Curriculums creations
• L3 query Support
• SABA/LMS quarterly update testing
• Security roles
• Documentation
• Debugging interfaces between HRMS and LMS
• Excel Dashboard preparation
• Notifications configuration and identifying the root cause if an issue occurred (RCA)
• Inspect people feed on a daily basis and ensure the creation/update of user profiles flow to the system by removing errors
• Solutioning to the business in terms of rolling out trainings and implement complex criteria’s in PR to achieve customer expectation
• Following PoIs and process of the bank
• Analytics Reports
• Project Allocation & Management
• Tracker maintenance

Qualifications

• Education-BE (CS,IT,ECS,EEE) or Equivalent
• Certifications-Any LMS Related

Skills And Experience

• Certification/ curricula/course creation
• Data Analysis
• LMS understanding
• Prescriptive Rule/assignment/assignment module
• LMS configuration
• Integration of upstream and downstream systems
• Vendor Management
• Client/Stakeholder Management
• Technical competencies LMS tools and programming language