Brand & Community Manager

Job Description

The Role

We are looking for a dynamic and technically proficient Brand & Community Manager to lead our branding, marketing, and community engagement efforts. This role requires a blend of technical acumen, marketing expertise, and community management skills to grow and nurture Dodo Payments’ presence across various channels, particularly Discord.

Key Responsibilities

• Brand & Marketing Strategy: Develop and execute branding and marketing strategies to enhance Dodo Payments’ visibility and positioning.
• Technical Content & Thought Leadership: Create and oversee technical content, including blog posts, whitepapers, and social media updates, to engage developers and fintech enthusiasts.
• Community Engagement: Manage and grow the Discord community, ensuring active engagement, support, and discussions around Dodo Payments’ offerings.
• Campaign Execution: Plan and execute marketing campaigns, product launches, and community events to drive awareness and adoption.
• Social Media Management: Oversee social media channels, crafting compelling narratives and ensuring consistent brand messaging.
• Partnerships & Collaborations: Identify and foster partnerships with influencers, fintech communities, and industry leaders to amplify brand reach.
• Customer & Developer Advocacy: Act as the bridge between users, developers, and internal teams, gathering insights to improve Dodo Payments’ products and services.
• Analytics & Reporting: Track and analyze engagement metrics to optimize marketing and community efforts.

Required Skills & Experience

• Technical Background: Experience in fintech, payments, or a related technical field is a must. Ability to understand APIs, integrations, and developer needs.
• Marketing & Branding Expertise: Proven track record in branding, content creation, and digital marketing strategies.
• Community Management: Experience in managing and growing communities on Discord, Twitter, LinkedIn, and other relevant platforms.
• Content Creation: Strong writing and communication skills to create engaging technical and marketing content.
• Data-Driven Mindset: Ability to analyze engagement metrics and optimize strategies accordingly.
• Collaboration & Leadership: Ability to work cross-functionally with engineering, product, and customer success teams.

Nice to Have

• Experience working in a fast-paced startup environment.
• Knowledge of emerging fintech trends.
• Familiarity with tools like HubSpot, Notion, Figma, or analytics platforms.

Why Join Us?

• Work at the forefront of fintech innovation.
• Be part of a rapidly growing startup with a passionate team.
• Competitive compensation and growth opportunities.
• Flexible work environment.