Data Analyst

Job Description

The Data Analyst supports business decision-making by collecting, analyzing, and interpreting operational and customer data. The role develops reports, dashboards, and performance metrics that help optimize network operations, customer experience, and business performance. Analysts collaborate with multiple departments to identify trends and provide actionable insights. The position requires strong analytical thinking and proficiency in business intelligence tools.

Key Responsibilities
Collect, clean, and validate data from multiple business systems.
Analyze customer, operational, and financial performance data.
Develop dashboards and reports using BI and visualization tools.
Identify trends and provide recommendations for process improvements.
Support business planning through data-driven insights.
Collaborate with cross-functional teams to define reporting requirements.
Ensure data quality, consistency, and governance standards.
Present analytical findings to management and business stakeholders.