Site Administrator

Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

The Site Administrator is responsible for development and customization of all online booking tool functions and features for online travel.

What You’ll Do:

• The duties of the position are primarily focused on the programming and maintenance of online bookings tools.
• Administration duties include site enhancements, reconfigurations, and troubleshooting.
• Assist in the coordination of implementing and testing new customer online sites for end user experience and successful online reservations.
• Assist Operations Managers/Supervisors and mid office team with enhancements and/or troubleshooting of the customer sites.
• Test and document results of online booking tool programming options and expected results.
• Assist with project management and task tracking.

What We’re Looking For:

• Site Programming knowledge of SAP Concur Travel, Deem, GetThere and Neo(KDS).
• Proficiency with Sabre GDS.
• Proficiency with Microsoft Office: Word, Excel, Outlook.
• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proven ability to work with cross functional teams and 3rd party suppliers in order to achieve business results.
• Excellent organizational and follow-through skills (to fully accomplish assigned tasks).
• Understanding mid office automation, frontline operations and ticketing.

#GBTJobs

Location

• United States

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!