YASEEN SAIDALAVI

* Offering prompt solutions to support customer satisfaction. * Helped management in implementing and updating procedures to sustain quality standards. * Communicated with couriers about customer orders to verify timeline delivery. * Registered and updated correct customer information on database. * Tracked orders and update the customer necessary steps for delivering shipments on prompt manner. * Offered detailed advice on product and service benefits. * Handled request with friendly, knowledgeable service and support, continually achieving positive customer feedback. * Adhered strictly to policies and procedures for continued company compliance. * Provided information about promotion and seasonal offers to enhance customer satisfaction. * Analyzed and reconciled stock differences using POS for consistent stock alignment. * Completed shipments documentation to company standards. * Communication with carriers, shipping lines and external haulage contractors. * Supported data accuracy for all systems and documentations needed for import and export compliance. * Receives incoming goods and organized racks as per space and ability. * Improved sales order processes by showing opportunities in shipment efficiencies. * Call log entry, Data entry, CRM, Inbound Outbound mails, sorting Shipments, POS sale, Retail sale, Enquiry receiving and closing, Problem solving and Providing solution for Customer needs.

As a back-office clerk i handles the clerical responsibilities for the shipping department in a company. My duties include tracking inventory information and availability of products, ensuring order fulfillment, and filling out any paperwork or providing documentation for each shipment. I may coordinate with other members of the Zones, Branch, and sorting centers staff or with customers to ensure that I have all the information for prompt delivery. I may also work to ensure that the Branch has sufficient supplies on hand for shipping operations.

As a distributor i was having a crucial link in the supply chain in the company that distributes goods to various retail outlets, wholesalers, or end customers. They oversee the distribution of products, keep relationships with clients, and manage logistics operations. And i involves in managing inventory, coordinating with manufacturers, and creating sales strategies to meet targets

As a mail sorter, I was taking responsibilities and duties include manual processing of mail and operating mail sorting machines. I also sort bulk mail geographically and by postage type, creating batches that move on to the next destination in the sorting and delivery process.