Utkarsh Purushottam Chaudhari

 Managed daily operations of food and beverage outlets, ensuring seamless service and guest satisfaction.  Supervised, trained, and scheduled staff, maintaining high service standards and boosting team efficiency.  Collaborated with the Executive Chef and F&B Manager for menu planning, event coordination, and promotions.  Conducted staff training and performance evaluations to enhance team morale and operational performance.  Managed inventory, placed orders with vendors, and optimized stock control to reduce waste and costs.  Handled guest complaints, resolving issues promptly to maintain a positive guest experience.  Ensured compliance with health, safety, and hygiene standards while assisting in budget management and achieving revenue targets.

 Delivered exceptional service at Conrad by Hilton’s Pan-Asian restaurant and bar, offering both standard and Japanese dining options.  Managed seamless banquet operations, ensuring flawless event coordination and guest satisfaction.  Led teams effectively, fostering collaboration and optimizing performance in restaurant and event settings.  Handled restaurant operations and events with precision, ensuring memorable guest experiences.  Maintained a high level of customer service, consistently exceeding expectations and building a loyal clientele.  Adapted strategies to meet the unique demands of diverse dining and event environments while maintaining quality standards.  Ensured clear communication among team members and implemented continuous improvements to drive operational efficiency and guest satisfaction.

 Supported daily food and beverage service operations, ensuring smooth workflow and high-quality service.  Assisted with inventory management, stock rotation, and waste control to maintain optimal stock levels.  Engaged with guests to understand preferences and deliver prompt, courteous service.  Worked across various sections (bar, dining, room service), demonstrating flexibility in a fast-paced environment.  Gained hands-on experience with POS systems and basic billing procedures.

 Provided excellent service for buffet setups, A-la-carte orders, in-room dining, and mocktail/cocktail preparations.  Offered menu recommendations and ensured customer satisfaction by addressing guest needs and preferences.  Developed knowledge of different types of alcohol and mixed drinks to match guests' tastes.  Supported team communication to maintain service standards and deliver timely customer satisfaction.  Adapted to dynamic service needs, ensuring efficient operations during peak hours.

 Assisted in setting up the restaurant, bar, and café, managing table allocations, and ensuring efficient order taking and clearance for pre-plated food.  Gained knowledge of various food and beverage types, providing customers with informed recommendations and ensuring a smooth dining experience.