SYED SHAMSHUDDIN

M anage inventory stock levels to ensure adequate supply while minimizing excess, reducing carrying costs. Conduct regular audits to verify inventory accuracy and address any discrepancies promptly. Coordinate with suppliers to optimize inventory replenishment schedules and minimize stockouts. Recorded inventory transactions accurately in the database and maintained organized records of stock movements. Collaborate with the purchasing department to forecast demand and adjust inventory levels accordingly. Handle billing reconciliation tasks, ensuring accurate invoicing and timely payment processing. Investigate billing discrepancies and resolve issues promptly to maintain positive vendor relationships. Train new staff members on inventory management procedures and software usage.

Diagnosed network problems involving a combination of hardware, software, power, and communications issues. Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts. Supported users in the setup and configuration of wireless bridge networks. Installed cabling, wireless routers, and telephone systems for data communications networks. M onitored operational and security procedures for numerous computers in the network, related systems administration, and maintenance protocols. Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts. Offered friendly & efficient service to customers and handled challenging situations easily. Remotely analyzed and diagnosed complex network faults for end-users, recommending and implementing corrective measures. Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork. Investigated and corrected problems with printers, copiers, and other peripheral devices.

Installation of ERP software on desktops and Laptops. Troubleshooting ERP hardware and software-related queries over call/remote sessions for printers, projectors, and scanners. Trained end users to navigate the ERP system by developing and presenting training sessions. Aided marketing initiatives by contributing technical and marketing content. Delivered individualization by working with clients to gather business requirements. Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing, and deliverables. Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions. Communicated regularly with customers concerning data exchange and technology integration.