SYED MUZAMMIL ALI

I am writing to express my interest in any suitable position within your organization, particularly in the areas of Cloud Computing and System Administration. I am an IT Support and Cloud Support professional holding a Bachelor’s degree in Information Technology with Total 3+ years of combined experience, comprising professional IT support roles and hands-on internship experience in AWS Cloud Computing. This combination has equipped me with a strong technical foundation and practical exposure to both on-premises and cloud-based IT environments. I possess over 1.5 years of professional experience as an IT Support Engineer at HRH Next Services Limited, where I supported day-to-day IT operations, resolved hardware and software issues, managed user accounts, and assisted with basic server and network administration. I worked closely with internal teams to ensure system availability, security, and timely resolution of technical issues while maintaining a high standard of user support. Core Technical Competencies: • Windows, Linux, and macOS system administration and troubleshooting • Basic server administration and user access management • Fundamental networking knowledge (TCP/IP, DNS, DHCP) • AWS Cloud services: EC2, S3, IAM, VPC, Lambda • Cloud security fundamentals and access control management • Hardware and software installation, configuration, and maintenance • Monitoring, documentation, and incident support • MS Office applications (Word, Excel) Beyond technical expertise, I bring strong communication skills, a customer-focused approach, and a disciplined work ethic. I am adaptable, detail-oriented, and capable of working effectively under pressure while collaborating with cross-functional teams to achieve operational goals. I am currently based in Riyadh, Saudi Arabia and available for immediate employment. I am motivated to contribute my skills, professionalism, and dedication to support the stability, security, and growth of your IT and cloud infrastructure.