SUBRAMANIAN SR

Managed freight operations using eFreight ERP for booking, documentation, and invoicing.

Manage and handling daily air and sea shipments, utilizing Dubai Trade and Calogi Online Process for updating and recording shipment details for operational and accounting purposes in ERP Handle and coordinate import/export custom clearance, ensuring smooth processing and compliance with regulations in Air and Sea Exp & Imp Arrange and issue Delivery Orders (DO) and Cargo Arrival Notices (CAN) to customers and third parties, ensuring timely communication and documentation. Arrange cargo bookings with carriers, NVOCC, and co-loaders for container placement, optimizing stuffing and utilization of consolidation containers. Expertise in handling LCL (Less than Container Load) console and co-load shipments from various regions including India, Europe, and the US. Prepare essential shipping documents such as master and house Bill of Lading (BL), coordinating with overseas agents and customers for shipment related documents and amendments. Record and maintain buy and sell rates in the system, updating provision costs for each shipment, and issuing debit and credit notes to customers for cargo delivery and DO issuance. Prepare and Process customer and vendor invoice timely basis and I maintain accurate record and follow up on outstanding payments Handle air import/export, sea FCL export/import, sea LCL import, and land transportation independently. Coordinate end-to-end freight forwarding processes via air, sea, and land. Arrange and coordinate transportation for both export and import shipments. Issue NOC, DO and Split NOC based on customer instruction Initiated or Arrange Air & Sea Customs Inspection and proving required document sand process Liaise with shipping lines, airlines, transporters, and customs agents to ensure timely cargo movement. Provide real-time shipment tracking updates to clients. Manage freight inquiries, prepare quotations, and maintain effective communication with local and international clients. Act as the primary point of contact for clients, resolving operational issues and addressing inquiries. Negotiate rates and services with shipping lines, airlines, and overseas agents. Coordinate with third-party vendors to ensure service efficiency and cost-effectiveness. Proficient in Dubai Trade, MOFIC, Calogi, and other relevant shipping platforms. Strong knowledge of UAE import/export legal procedures and customs clearance protocols. Excellent communication skills and ability to liaise with global clients and agents. Ability to work independently and manage operations without supervision. Strong understanding of international logistics and regulatory compliance.

Handled the secure movement, storage, and documentation of valuable cargo including precious metals, currency, electronics, and confidential consignments. Prepared Custom Declaration in Dubai Trade Coordinated with airline staff, ground handlers, and security personnel to ensure compliance with aviation security protocols and handling procedures. Ensured accurate documentation, labeling, and tracking of valuable shipments in accordance with IATA and airport authority regulations. Monitored real-time cargo status and ensured timely dispatch and receipt to/from aircraft under strict security measures. Conducted verification and reconciliation of cargo against airway bills and invoices to ensure accuracy and prevent discrepancies. Issuing DO and Gate Pass to Customer Prepare Custom Declltration in Dubai Trade and Handle documentation for customs clearance and coordinate with clearing agents

Acted as the primary point of contact for clients, handling inquiries related to freight bookings, shipment status, documentation, and service •Acted as the primary point of contact for clients, handling inquiries related to freight bookings, shipment status, documentation, and service requirements. Doing Custom Clearance in Dubai Custom Prepare custom declaration Arrange and Coordinate the transportation for Export and Import Procure office supplies, stationery and consumables Coordinated with operations, sales, and logistics teams to ensure timely and accurate delivery of shipments and customer satisfaction. Responded to customer queries via phone and email, providing real-time updates, resolving issues, and managing complaints professionally. Assisted in preparing and reviewing shipping documents such as bills of lading, invoices, and delivery orders to ensure accuracy and compliance. Arrange custom inspection and proving handling custom inspection in Dubai Maintained client records, tracked service feedback, and followed up on outstanding issues to ensure resolution and customer retention