SIBY XAVIER

 Managed system administration, network infrastructure, and hardware maintenance.  Supported a multi-site IT infrastructure serving over 100 employees.  Managed Department Asset Management and other assigned duties.  Responsible for installing and configuring configuration files in the POS system to optimize its functionality and align it with business requirements.  Assist in the installation, configuration, and maintenance of network hardware and software. Page 2  Conducted regular health checks on servers and monitored alerts.  Set up user accounts and workstations and performed access control.  Troubleshoot network issues and provide timely resolution under the guidance of senior engineers.  Participate in network performance monitoring and optimization activities.  Learn and follow standard operating procedures for network management and security.  Collaborate with cross-functional teams to support network-related projects  Ensured high availability of infrastructure through strategic planning, testing. and ongoing support.

 Administered and maintained computer networks, systems, and hardware.  Configured and tested networking software, computer hardware, and operating systems.  Managed the company phone system, ensuring uninterrupted service.  Monitored network and computer system performance, resolving issues promptly.  Configuration, monitoring, administration, and maintenance of backup environment including Backup servers, backup storage, VTL, network configuration, and clients  Configuring the troubleshoot issue with firewall connectivity, content and web filtering  Detect vulnerabilities, open ports, diagnose malware infected systems including ransomware, trojans, rootkits, and backdoors  Collaborated with end users to troubleshoot and resolve system problems..