NADEEM SHA

Built and maintained a loyal client base by delivering personalized financial solutions, leading to repeat business and a high volume of referral-based acquisitions. Conducted regular client meetings and follow-ups to assess evolving financial needs and provide tailored advice aligned with UAE market demands. Boosted sales performance by developing client engagement strategies and identifying cross-selling and upselling opportunities across banking and financial products. Ensured a seamless customer experience by resolving concerns efficiently, managing feedback, and collaborating with internal teams for smooth onboarding and support. Prepared sales and client performance reports to track growth, measure satisfaction, and support data-driven decision-making.

Successfully managed and disbursed a total of 2 million AED. Regularly achieved and surpassed the monthly target of 400000 AED, demonstrating strong sales and performance capabilities. Consistently earned performance-based incentives, reflecting a commitment to exceeding expectations and achieving results. Generated 50% of new clients via referrals, showcasing strong customer trust and satisfaction. Recognised by senior management for making the highest contributions to the team.

Consistently exceeded monthly sales targets by an average of 25% in my first year. Demonstrated exceptional customer service skills, resulting in a 95% customer satisfaction rate for my portfolio. Successfully developed and implemented a new sales strategy that resulted in a 30% increase in new account openings. Demonstrated exceptional sales skills and achieved the highest sales in my department for four consecutive quarters. Established strong relationships with clients, resulting in a high rate of repeat business and referrals. Recognised by senior management for outstanding performance and contribution to the bank's growth in the first year of employment.

Exceeded sales targets by 30% within the first 6 months of joining the company. Developed and maintained strong relationships with over 100 clients, resulting in a 25% increase in repeat business. Streamlined the customer onboarding process, reducing wait time by 50% and improving customer satisfaction scores by 20%. Successfully resolved over 80% of customer complaints within 24 hours, resulting in improved customer retention rates. Consistently achieved a customer satisfaction score of 90% or higher, exceeding company benchmarks.. Collaborated with the sales team to identify and pursue high-value sales leads, resulting in a 25% increase in sales revenue

Actively managed cash flow to ensure the firm's financial stability and minimize the risk of cash shortages. Prepared and presented financial reports to management, providing key insights and recommendations for improving financial performance. Developed and maintained a comprehensive database of all financial transactions, ensuring accurate and timely reporting. Coordinated with other departments to ensure compliance with accounting procedures and company policies, resulting in an improved audit rating. Conducted regular audits of financial records, identifying and correcting errors in a timely manner and ensuring compliance with company policies.

Implemented a new inventory management system that reduced stockouts by 50% Negotiated with suppliers to secure better pricing, resulting in a 5% reduction in COGS Implemented a customer feedback system that allowed for quick resolution of issues and improved overall customer experience